D365FO – Open an LCS support ticket with the Microsoft Support team

 

To submit issues directly to Microsoft, select the Support tile in your LCS project.

You can then submit issues in two ways:

• On the Active issue tab, select your issue, and then select Submit to Microsoft.
• On the Submitted to Microsoft tab, select Submit an incident, and then follow the on-screen instructions to submit the incident. After you submit an incident, you will receive an email message from the Microsoft Support engineer who is assigned to your case.

Fill the required informations about the issue

Click Next

Fill the remaining required informations

Fill your contact informations

After completion you’ll receive an email from the Microsoft support team